Frequently Asked Questions

117bet FAQ — All Your Questions Answered in One Place

Whatever questions come to mind while using 117bet — from registration and payments to bonuses, games, and security — you'll find clear, straightforward answers right here on this FAQ page. Browse by topic below or use the search.

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About the 117bet FAQ

117bet is one of Bangladesh's most popular online Sports Betting and gaming platforms. Thousands of users contact our support team every day with similar questions — so we created this 117bet FAQ page to give you clear, straightforward answers all in one place.

This section covers the most common questions about registration, login, payments, bonuses, Sports Betting, and casino games — organized by topic. If you can't find what you're looking for, reach out to our Live Chat directly — support is available 24/7.

This FAQ page is updated regularly. Bookmark it to stay on top of the latest information.

Registration FAQs

Signing up on 117bet is quick and easy. Go to the registration page, enter your mobile number or email address, set a strong password, and complete OTP verification. The entire process takes just 2–3 minutes.

  • Must be at least 18 years old
  • A Valid Mobile Number Is Required
  • One account per person only
  • Registration Is Completely Free

All you need to register is an active mobile number. However, completing identity verification (KYC) may require a copy of your National ID (NID) or passport along with a selfie. Completing KYC increases your withdrawal limit.

No, each mobile number or email can only be used to create one 117bet account. Attempting to open multiple accounts may result in both accounts being suspended and balances forfeited.

Once you complete registration, the welcome bonus will be automatically applied on your first deposit. The bonus amount and terms may change from time to time. Visit the Promotions page or contact support for full details.

Login FAQs

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP will be sent to you. Verify the OTP and set a new password. The entire process takes under 2 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked. It unlocks automatically after 30 minutes. For a faster resolution, contact our live chat support — they'll verify your identity and reactivate your account right away.

Yes, you can log in to the same account from multiple devices. For security, make sure to log out from any unfamiliar device when you're done. You can view and end active sessions from your profile settings.

Yes, you can log in with the same credentials on both the 117bet Android and iOS apps. The app also supports fingerprint and Face ID login for a faster, more secure experience.

Deposit FAQs

117bet currently supports the following deposit methods:

  • Mobile Pay — instant, minimum ৳500
  • Nagad — instant, minimum ৳500
  • Rocket — instant, minimum ৳500
  • USDT (TRC20/ERC20) — Crypto, After Blockchain Confirmation
  • Bank Transfer — 2–4 Hours on Business Days

The minimum deposit for mobile banking (Mobile Pay, Nagad, Rocket) is ৳500, with a maximum of ৳50,000 per transaction. For crypto, the minimum is 10 USDT. Higher limits apply for VIP and high roller accounts.

Mobile banking deposits are typically credited within 1–5 minutes. If more than 15 minutes have passed, please:

  • Save Your Transaction ID or Reference Number
  • Contact Support via Live Chat
  • Email us at support@117bet.biz with a screenshot

117bet does not charge any deposit fees. However, your mobile banking operator may apply their own transaction fees — these are determined by the respective service provider's policies.

Withdrawal FAQs

To make a withdrawal, log in to your account, go to the "Withdrawal" section, select your preferred method, enter the amount and your mobile banking number, then submit. Withdrawals are typically processed within 30 minutes to 2 hours.

The minimum withdrawal amount is ৳1,000. Daily maximum limits vary by account tier — ৳1,00,000 for standard accounts, with higher limits available for VIP accounts.

If your withdrawal is pending, first confirm that your KYC verification is complete. Check whether you've met the bonus wagering requirements. If the issue persists, contact us via live chat or at support@117bet.biz.

Bonus FAQs

117bet offers a variety of bonuses:

  • Welcome Bonus — on your first deposit
  • Daily Deposit Bonus — On Every Daily Deposit
  • Cashback Offers — on weekly losses
  • Refer-a-Friend — Referral Bonus
  • Loyalty Points — Earn Points on Every Bet
  • Tournament Prizes — on special events

To withdraw bonus funds, you must meet the wagering requirements. This typically means placing bets totaling a set multiplier of the bonus amount — for example, 15x or 20x. The full terms and conditions are clearly stated at the time the bonus is awarded.

Yes, most bonuses have a set validity period — typically 7 to 30 days. Any unused bonus is automatically cancelled once it expires. It's best to complete the wagering requirements as soon as possible after receiving a bonus.

Sports Betting FAQs

117bet offers betting on over 30 sports. The most popular include:

  • Cricket (IPL, BPL, Test, ODI, T20)
  • Football (Premier League, La Liga, Bundesliga)
  • Kabaddi, Badminton & Tennis
  • E-Sports (CSGO, Dota 2, PUBG)
  • Boxing, MMA & more

Live Betting means placing bets in real time while a match is in progress. On 117bet, live odds update continuously based on the current score, team performance, and match situation. Go to the Sports Events page, select an ongoing match, and place your bet.

Yes, if a match is completely cancelled or abandoned, the full stake is refunded. However, if a match has progressed past a certain point, the result may be deemed valid — see the full terms and conditions for details.

Games FAQs

117bet offers over 500 games, including:

  • Live Casino — Blackjack, Baccarat, and Roulette with real dealers
  • Slots — 300+ classic and video slots
  • Poker & Crash Games
  • Fishing Games & Arcade
  • Virtual Sports

Yes, all games on 117bet are verified through independent third-party RNG (Random Number Generator) audits. Live Casino games are streamed directly and are fully transparent. The RTP (Return to Player) for each game is listed in its description.

No, all games on 117bet are mobile-optimized. Whether you're on a browser or the app, you'll enjoy a smooth gaming experience. For best results, use a stable internet connection and an updated browser.

Security FAQs

Yes, 117bet uses industry-leading SSL encryption technology. Your personal information, payment data, and gaming history are fully protected. We never sell or share your data with third parties.

  • 256-bit SSL Encryption
  • Two-Factor Authentication (2FA) Support
  • Automated Fraud Detection System
  • Regular Security Audits

Go to Account Settings and enable 2FA under the "Security" section. Both SMS OTP and Google Authenticator are supported. Once active, a verification code will be sent to your mobile every time you log in, adding an extra layer of protection to your account.

If you notice any suspicious activity on your account, email us immediately at support@117bet.biz or reach out via live chat. Our security team will promptly suspend the account and launch an investigation. To stay protected, always use a strong password and enable 2FA.

Need Support?

If you can't find the answer in our FAQ, our support team is available 24/7 and ready to help.

  • Live Chat — Instant Response
  • Email: support@117bet.biz
  • Average response time: 5 minutes
  • Full Support in Bengali

Never share your password or OTP with support staff.

Popular Topics

Mobile Pay Deposit Password Reset Welcome Bonus Withdrawal Timeframe KYC Verification Live Betting Cricket Betting App Download Cashback 2FA Security VIP Account USDT Payment

Responsible Gaming

117bet believes gaming should be about entertainment. We take responsible gaming seriously and make it a top priority.

  • Set Deposit Limits
  • Self-Exclusion Option
  • Age Verification System
  • 18+ Only
Learn More
Why Choose 117bet?

The platform trusted by millions of Bangladeshi gamers — here's why

Instant Payments

Deposits and withdrawals via Mobile Pay, Nagad, and Rocket are completed in minutes — no delays, no hassle.

Fully Secure

Your account and funds are protected through SSL encryption, 2FA, and automated fraud detection.

Best Odds

Get the best odds in the market on 30+ sports including cricket and football — only at 117bet. Real-time updates with Live Betting.

Exciting Bonuses

Welcome bonus, daily cashback, referral bonus, and loyalty points — get the most out of every offer, all in one place.

Mobile App

Download the free app on Android and iOS. Play games and place bets anytime, anywhere.

24/7 Bengali Support

Live chat support in Bengali is available for any issue. Average response time is just 5 minutes.

Join 117bet now — no questions, just get started!

Registration is free. Make your first deposit and receive an exclusive welcome bonus.

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